Legal

Relu Spatial Terms of Use

These Terms of Use govern your access to and use of Relu Spatial, including our website, browser-based immersive experiences, studio dashboard, editor tools, hosted assets, preview links, and related services made available by Relu Interactives.

Effective date: May 20, 2026

By accessing or using Relu Spatial, you agree to these terms. If you do not agree, do not use the service.

1. Eligibility and authority

You may use Relu Spatial only if you can form a binding contract under applicable law. If you are using the service on behalf of a company, school, or other organization, you represent that you have authority to bind that organization to these terms.

You must be at least 13 years old to create an account or use Relu Spatial. If you are between 13 and the age of majority in your jurisdiction, your use of the service requires the supervision and consent of a parent or legal guardian.

2. The service we provide

Relu Spatial is a web and XR creation platform for building, previewing, publishing, and sharing interactive 3D, AR, and VR experiences. The service may include experimental features, browser-based editors, hosted content delivery, project management tools, analytics, documentation, and third-party integrations.

We may update, improve, limit, or discontinue any feature at any time. During beta periods, some features may be incomplete, unstable, or subject to usage limits.

3. License and permitted use

Subject to these terms, Relu Interactives grants you a limited, non-exclusive, non-transferable, revocable license to access and use Relu Spatial for your internal, personal, creative, or business use.

You may not, unless we expressly permit it in writing:

  • copy, resell, sublicense, or commercially exploit the service itself;
  • reverse engineer, decompile, or attempt to extract source code from any part of the platform;
  • interfere with the security, performance, or availability of the service;
  • use the service to build or operate a competing hosted platform based on unauthorized access to our tools, systems, or content;
  • remove copyright, trademark, or proprietary notices from the service; or
  • use the service in violation of law, regulation, or these terms.

4. Accounts, credentials, and security

Some features require an account. You agree to provide accurate information, keep it current, and maintain the confidentiality of your credentials. You are responsible for activity that occurs under your account.

If you believe your account has been compromised, notify us promptly at info@reluinteractives.com.

5. Projects, uploads, and user content

You retain ownership of the models, textures, scenes, prompts, project files, logos, copy, and other materials you upload, create, or publish through Relu Spatial ("User Content").

You grant Relu Interactives a worldwide, non-exclusive, royalty-free license to host, reproduce, adapt, process, display, transmit, and distribute your User Content only as needed to operate, secure, improve, and provide the service, including making publicly shared experiences available through links or embedded viewers you choose to publish.

You are solely responsible for ensuring that your User Content:

  • belongs to you or is properly licensed for your intended use;
  • does not infringe third-party rights;
  • does not include unlawful, abusive, defamatory, or deceptive material;
  • does not contain malware, destructive code, or content intended to harm users or systems; and
  • complies with applicable privacy, advertising, consumer protection, and intellectual property laws.

We may remove or restrict access to User Content that we reasonably believe violates these terms, creates legal risk, or threatens the safety or reliability of the service.

6. Acceptable use rules

You agree not to use Relu Spatial to:

  • upload or share content that is illegal, fraudulent, hateful, harassing, sexually exploitative, or otherwise harmful;
  • impersonate another person or misrepresent your affiliation, identity, or rights;
  • scrape, crawl, or automate access to the service in a way that burdens our systems or bypasses controls;
  • probe, scan, or test vulnerabilities without authorization;
  • collect personal information about other users without a lawful basis or their permission;
  • distribute spam, unsolicited promotions, or manipulative engagement schemes; or
  • use shared or published experiences to violate law or third-party rights.

7. AI features and third-party services

Relu Spatial may integrate with third-party services, including cloud hosting, analytics, payments, identity providers, and AI tools. Those services may be governed by separate terms and policies from their providers.

If you connect your own AI API key or use AI-assisted features, you are responsible for your prompts, outputs, provider charges, and compliance with the applicable provider terms. Do not submit confidential, regulated, or sensitive information unless you are comfortable with how the relevant provider handles that data.

We are not responsible for third-party services, sites, or content that are outside our control.

8. Intellectual property and platform rights

Relu Spatial, including the platform design, editor interfaces, code, branding, documentation, templates, and other service materials we provide, is owned by Relu Interactives or its licensors and is protected by intellectual property law.

Except for the limited license granted in these terms, no rights are transferred to you. We reserve all rights not expressly granted.

If you send feedback, ideas, or suggestions about the service, you give us permission to use them without restriction or payment to you.

9. Beta access, pricing, and future paid plans

Relu Spatial is currently offered on a beta basis and some features may be free while the platform is evolving. We may introduce paid plans, storage limits, usage limits, collaboration limits, analytics packages, or enterprise features in the future.

If we introduce paid features, we will present the relevant pricing, billing cadence, and commercial terms before you are charged. Unless stated otherwise, fees are non-refundable except where required by law.

10. Suspension and termination

You may stop using the service at any time. We may suspend, restrict, or terminate your access if you violate these terms, create risk for users or the platform, fail to pay applicable fees, or if we reasonably need to protect the service or comply with law.

We may also discontinue the service, any plan, or any feature at any time. Upon termination, your right to use the service ends immediately, but provisions that by their nature should survive termination will continue to apply.

11. Privacy and data handling

Your use of Relu Spatial is also subject to our Privacy Policy. You agree not to upload personal data to the service unless you have a lawful basis to do so and all required notices and consents have been provided.

You are responsible for configuring your projects, links, and published experiences in a way that is appropriate for your users and use case.

12. Disclaimers

Relu Spatial is provided on an "as is" and "as available" basis. To the maximum extent permitted by law, Relu Interactives disclaims all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, availability, accuracy, and uninterrupted operation.

We do not guarantee that the service will be error-free, secure, continuously available, or suitable for every device, browser, XR runtime, or deployment environment.

13. Limitation of liability

To the fullest extent permitted by law, Relu Interactives and its affiliates, officers, employees, contractors, licensors, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, goodwill, business opportunity, or service interruption arising out of or related to your use of the service.

To the fullest extent permitted by law, our total liability for any claim relating to the service will not exceed the greater of the amount you paid us for the service in the twelve months before the claim arose or one hundred United States dollars (USD $100).

14. Indemnity

You agree to defend, indemnify, and hold harmless Relu Interactives and its affiliates, officers, employees, and service providers from and against claims, liabilities, damages, judgments, losses, and expenses arising out of or related to your User Content, your projects, your use of the service, or your violation of these terms or applicable law.

15. Governing law and disputes

These terms are governed by the laws of the Republic of Ghana, without regard to conflict of laws principles. Any dispute arising out of or relating to these terms or the service will be resolved exclusively in the courts of competent jurisdiction located in Accra, Ghana, and you consent to that jurisdiction and venue.

16. Changes to these terms

We may update these terms from time to time. When we make material changes, we may post the revised terms on this page, update the effective date above, or provide additional notice through the service or by email where appropriate. Your continued use of Relu Spatial after the updated terms become effective means you accept the revised terms.

17. Force majeure

We are not liable for any failure, delay, or degradation of the service caused by events beyond our reasonable control, including acts of God, natural disasters, war, terrorism, civil unrest, epidemics or pandemics, governmental actions or orders, power failures, internet or telecommunications outages, or failures of infrastructure or third-party services on which the service relies. We will use reasonable efforts to notify you and to resume normal service as soon as practicable.

18. Copyright and intellectual property notifications

We respect intellectual property rights. If you believe that content available through Relu Spatial infringes your copyright or other intellectual property rights, you may submit a written notice to info@reluinteractives.com that includes:

  • identification of the copyrighted work you claim has been infringed;
  • identification of the infringing material and sufficient information to locate it, such as a URL or project identifier;
  • your name, address, telephone number, and email address;
  • a statement that you have a good-faith belief that the use is not authorized by the copyright owner, its agent, or law;
  • a statement made under penalty of perjury that the information in your notice is accurate and that you are authorized to act on behalf of the copyright owner; and
  • your physical or electronic signature.

We will respond to valid notices in accordance with applicable law. Repeat infringers may have their access suspended or terminated.

19. General provisions

Entire agreement. These terms, together with our Privacy Policy and any additional policies or guidelines we reference, constitute the entire agreement between you and Relu Interactives regarding the service and supersede all prior or contemporaneous agreements on the same subject.

Severability. If any provision of these terms is found invalid or unenforceable, that provision will be limited to the minimum extent necessary and the remaining provisions will continue in full force and effect.

No waiver. Our failure or delay in enforcing any right or provision of these terms does not constitute a waiver. A waiver of any breach does not waive any subsequent breach.

Assignment. You may not assign, transfer, or sublicense your rights or obligations under these terms without our prior written consent. We may freely assign or transfer these terms, including in connection with a merger, acquisition, corporate reorganization, or sale of assets.

No third-party beneficiaries. These terms do not create rights or benefits for any third party unless expressly stated.

Notices. We may provide notices through the service interface, by email to the address on your account, or by other reasonable means. Formal legal notices to us must be sent to info@reluinteractives.com.

20. Dispute resolution

Before initiating formal legal proceedings against us, you agree to contact us at info@reluinteractives.com and provide a brief written description of the dispute. We will have 30 days after receiving notice to attempt to resolve the matter informally. Nothing in this section prevents either party from seeking emergency injunctive or other urgent equitable relief from a court of competent jurisdiction.

21. Contact

Questions, notices, and legal requests about these terms may be sent to info@reluinteractives.com.

Relu Interactives
East Legon, Ghana